Returns & Exchanges
At The Witches Moon, we want you to be completely enchanted by your purchase; if an item doesn't resonate with you, we offer returns on most unused and unopened home and ritual products within 30 days of delivery.
Initiate Your Request
Contact our customer support team via the website portal with your order number and the specific items you wish to return to receive a Return Authorization.
Prepare Your Package
Carefully pack the items in their original mystical packaging, ensuring that fragile home decor and ritual tools are securely padded to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our team inspects the returned goods to ensure they are in original condition, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing